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Scientific enterprise management system:

The company has established a set of advanced enterprise management system and equipped with professional management software, including the assessment method combined with KPI MBO, the ladder salary system linked with performance, and the incentive system combined with material and spiritual incentives, to achieve the strategic objectives of the enterprise through standardized process operation and management system.


Systematic after-sales service system:

Set up a special after-sales service department and key customer service center to provide customers with all-round personalized value-added services through customer demand analysis, in-depth communication and regular tracking, monitoring and return visit, so as to improve customer satisfaction and company reputation.


Strict quality audit system:

Establish a systematic quality management system, including writing operation procedures, quality audit standards, internal classic case library, quality inspection audit process, and customer participatory quality review meeting, which not only scientifically and rigorously control the quality from the whole process of filing, writing, and auditing, but also systematically guarantee the service level, and meet the needs of market development and the latest trends of research and development through customer participation in quality review, Transform customers' most valuable innovation into effective intangible assets, and help enterprises build core competitiveness.


Comprehensive professional training system:

Build a complete internal and external training system, and establish a comprehensive staff training system with professional strengthening, quality improvement and concept update internally, striving to continuously improve the core competitiveness of internal staff; Organize external training services such as patent basic knowledge, disclosure writing, enterprise intellectual property protection, patent mining, legal risk warning, etc., to effectively improve customers' intellectual property professional knowledge level and legal awareness.


Rigorous information confidentiality mechanism:

Build a network system with physical isolation between internal and external networks, strictly implement the information confidentiality system, and strictly authorize and manage the authority to use documents according to different businesses and positions.


Professional intellectual property litigation team:

The judicial procedure is the ultimate guarantee of the substantive protection of intellectual property and the administrative authorization procedure of intellectual property. In order to fundamentally protect the legitimate rights and interests of customers, Zhizhou set up Zhirong Law Firm in 2013, aiming to become a systematic expert in the protection of intellectual property entities, administrative authorization procedures and judicial review proceedings. Through the successful resolution of each case, Zhirong has obtained comprehensive and systematic experience in the fields of patent, trademark, etc. from entity to procedure, from administration to justice, and has been highly recognized by customers.


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